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Monday, August 14, 2017

Polyform lies

Not a good Monday. I hate it when people p*ss on you and tell you it's raining. I've been mentioning the lack of mica in Peacock Pearl, and others have noticed it too, there were quite a few message exchanges on this subject. I wrote to Polyform here on facebook and they directed me to send photos to their customer service. I did so, and actually made a mica shift on a piece of Peacock Pearl and showed it compared to a mica shift on Magenta Pearl. I got the answer today. It says 

"Hello.
Thank you for contacting Polyform. The Peacock Pearl has just enough mica pearlescent to achieve the peacock pearl color and the shimmery pearl effect on the surface."


Are you kidding me?


I have to confess that I sent back a not very nice reply. It irks me to no end when people treat you like you were stupid and they could lie to you and you'd believe them. 


I wrote:
"Do me a favor and don't treat me like I just came down on a raft from the Amazonian jungle.
I've been working with polymer clay since the late 80s, and have used Peacock pearl since it came out on the market. That is NOT the way it used to be. Besides, I am not the only one who has noticed this, there are at least 2 dozen more artists and it has been a discussion going on for a couple of weeks now, the same as it was when you had those batches of stretchy white Premo in the big packs. If you are trying to make economies on the cost of production and decided to use less mica in this specific color, say so. But don't give me (us) lies because you may lose credibility and there ARE other brands out there that we can buy. I will make sure to mention the answer I got to all the people who subscribe to my youtube channel, on my facebook page and in the groups I am a member of.
I wish you luck in your future endeavors."


I think that as soon as the weather gets a little cooler, I might switch to other brand of polymer clay. As much as I like Premo, I do not like to fill the pockets of a company that shamelessly lies to their consumers.


If you've noticed the same thing happening with your Peacock Pearl, and you want to write to them about this, the general email is info@polyformproducts.com and the person who replied to me's email is KRush@polyformproducts.com, she's apparently the "Director of R&D and Regulatory Polyform Products Co. Inc."

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